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← Tickets·OA0047·SD-5159

Discussion Summary: Chargebacks and Returns

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---------- Forwarded message --------- From: Lammerskitten, Sascha <s.lammerskitten@oase.com> Date: Thu, 18 Sept 2025 at 12:35 Subject: AW: Discussion Summary: Chargebacks and Returns To: Pallabi Sarkar <pallabi@wakecommerce.co.uk> Cc: Cadwallader, Christina <c.cadwallader@oase.com>, Chris Shelton <chris@wakecommerce.co.uk>, James Wakefield <james@wakecommerce.co.uk> Hi Pallabi I think these ones should be remeasured to avoid SIOC chargebacks | ASIN | Material | Title | L | W | H | Dimension | W | Dimension | | --- | --- | --- | --- | --- | --- | --- | --- | --- | | B001LMIT4U | 53762 | Böschungsmatte Kokos 1 x 20 m | 45 | 45 | 100 | MM | 0,60 | KG | | B0058RV7AC | 50540 | Verbindungsbogen 2"/90° Bitron | 97 | 120 | 70 | MM | 0,01 | KG | | B00G9ZTCYK | 57289 | EDEN 511 - 100 W Thermo Außenfilter | 185 | 185 | 310 | MM | 2,28 | KG | | B0039EWEMQ | 81752 | TeichFit 10 kg | 270 | 270 | 265 | MM | 10,36 | KG | | B01N2PAARX | 83323 | WasserpflanzenSubstrat 12 kg | 270 | 270 | 265 | MM | 12,36 | KG | | B07JZLZ9M6 | 70234 | Filtral UVC 3000 | 260 | 282 | 210 | MM | 5,86 | KG | Freundliche Grüße / Best regards Sascha Lammerskitten Senior E-Commerce Specialist OASE GmbH Tecklenburger Straße 161 | 48477 Hörstel | Germany Tel: +49 5454 80-281 | s.lammerskitten@oase.com *www.oase.com* Von: Pallabi Sarkar <pallabi@wakecommerce.co.uk> Gesendet: Mittwoch, 17. September 2025 20:10 An: Lammerskitten, Sascha <s.lammerskitten@oase.com> Cc: Cadwallader, Christina <c.cadwallader@oase.com>; Chris Shelton <chris@wakecommerce.co.uk>; James Wakefield <james@wakecommerce.co.uk> Betreff: Discussion Summary: Chargebacks and Returns | | Sie erhalten nicht häufig E-Mails von pallabi@wakecommerce.co.uk. Erfahren Sie, warum dies wichtig ist | | ---- | | --- | --- | --- | --- | The active content in your mail attachment was removed. If you notice that the file is not usable please contact IT Support. Hinweis: In dem beigefügten Dokument wurden aus Sicherheitsgründen aktive Inhalte entfernt. Sollten Sie feststellen, dass das Dokument so für Sie nicht nutzbar ist, wenden Sie sich bitte an den IT Support.
merch-service05@amazon.de
inbound · amazon support
25 Sept 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
2 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
no-reply@amazon.de
inbound · amazon support
6 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
merch-service05@amazon.de
inbound · amazon support
7 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
7 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
8 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
merch-service05@amazon.de
inbound · amazon support
10 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
11 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
merch-service05@amazon.de
inbound · amazon support
13 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
merch-service05@amazon.de
inbound · amazon support
13 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
no-reply@amazon.de
inbound · amazon support
13 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
13 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
13 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
no-reply@amazon.de
inbound · amazon support
14 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
merch-service05@amazon.de
inbound · amazon support
16 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
no-reply@amazon.de
inbound · amazon support
16 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
16 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
17 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
no-reply@amazon.de
inbound · amazon support
17 Oct 2025
[Case ID:11579471492]"Your Help Needed" Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
18 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
18 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
19 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
20 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
21 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
21 Oct 2025
RE:[CASE 11579471492] Other Packaging Certification Questions
(no body)
Amazon Verkaeuferservice
inbound · amazon support
22 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
22 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)
no-reply@amazon.de
inbound · amazon support
26 Oct 2025
RE:[CASE 11533741522] Miscellaneous (all other chargebacks)
(no body)

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