← Tickets·ACC0465·SD-6261

BWL2400 Images - B0FV8PVM1M - EU8

In Progress

Description

Hi. we have local images for ASIN B0FV8PVM1M in all regions. UK FR DE IT ES NL PL SE However a 3P has uploaded 2 poor images which have preference over ours. please ensure our local images show on the amazon detail page many thanks

Amazon Vendor Support

inbound · amazon support

16d ago

Image update -- (12580698252)

(no body)

Support Vendeur Amazon

inbound · amazon support

16d ago

Image upload_FR -- (12579684062)

(no body)

no-reply@amazon.de

inbound · amazon support

16d ago

Image update_DE -- (12580382192)

(no body)

Assistenza venditori Amazon

inbound · amazon support

16d ago

Image update -- (12579819852)

(no body)

Aneet kumar

internal note

16d ago

Hi , The changes are not yet live on the detail page, so I have raised a support case and am currently awaiting their response for the below-mentioned marketplaces. UK, FR, DE, IT I will provide an update for the remaining four marketplaces tomorrow. Many thanks,Aneet

Samir Basu

internal note

16d ago

Thanks ES PL NL SE are also affected Many thanks Samir Basu European E-Commerce Manager - Rapid Tools Rapid Tools Division – UK: ACCO UK Limited Millennium House, 65 Walton Street Aylesbury, HP21 7QG Mobile: +44 7984 612 231 <tel:+447984612231>E-mail samir.basu@acco.com www.rapid.comwww.accobrands.com

Amazon Vendor Support

inbound · amazon support

15d ago

RE:[CASE 12580698252] Image update

(no body)

Assistenza venditori Amazon

inbound · amazon support

15d ago

RE:[CASE 12579819852] Image update

(no body)

Support Vendeur Amazon

inbound · amazon support

15d ago

RE:[CASE 12579684062] Image upload_FR

(no body)

no-reply@amazon.de

inbound · amazon support

15d ago

RE:[CASE 12580382192] Image update_DE

(no body)

Asistencia al Vendedor de Amazon

inbound · amazon support

14d ago

Image Upload -- (12589049222)

(no body)

Aneet kumar

internal note

14d ago

Hi , Thanks for highlighting. For UK MP images are now live on detail page and attaching screenshot for reference and remaining MP support case has been raised and awaiting response from them. Many Thanks, Aneet

Samir Basu

internal note

13d ago

Basu, Samir reacted to your message: ----

Support Vendeur Amazon

inbound · amazon support

13d ago

RE:[CASE 12579684062] Image upload_FR

(no body)

Asistencia al Vendedor de Amazon

inbound · amazon support

13d ago

RE:[CASE 12589049222] Image Upload

(no body)

no-reply@amazon.de

inbound · amazon support

12d ago

RE:[CASE 12580382192] Image update_DE

(no body)

Support Vendeur Amazon

inbound · amazon support

12d ago

RE:[CASE 12579684062] Image upload_FR

(no body)

Aneet kumar

internal note

10d ago

Hi , IT, ES, and PL MPs are now live. The remaining MPs' changes are still not live on the detail page. Attaching a screenshot for reference. Many Thanks, Aneet

Samir Basu

internal note

10d ago

Thanks But what about the hi-res images? They are low resolution without zoom function Many thanks Samir Basu European E-Commerce Manager - Rapid Tools Rapid Tools Division – UK: ACCO UK Limited Millennium House, 65 Walton Street Aylesbury, HP21 7QG Mobile: +44 7984 612 231 <tel:+447984612231>E-mail samir.basu@acco.com www.rapid.comwww.accobrands.com

no-reply@amazon.de

inbound · amazon support

10d ago

RE:[CASE 12580382192] Image update_DE

(no body)

merch.service05@amazon.fr

inbound · amazon support

9d ago

[Case ID:12579684062]"Your Help Needed" Image upload_FR

(no body)

Aneet kumar

internal note

9d ago

Hi , Thanks for the highlighting, I will re-upload the images in high resolution. Many Thanks, Aneet

Samir Basu

internal note

9d ago

Basu, Samir reacted to your message: ----

Samir Basu

internal note

9d ago

Thanks To be noted all regions have local images, so please don’t upload global ones Many thanks Samir Basu European E-Commerce Manager - Rapid Tools Rapid Tools Division – UK: ACCO UK Limited Millennium House, 65 Walton Street Aylesbury, HP21 7QG Mobile: +44 7984 612 231 <tel:+447984612231>E-mail samir.basu@acco.com www.rapid.comwww.accobrands.com From: Basu, Samir

merch.service05@amazon.fr

inbound · amazon support

8d ago

[Case ID:12579684062]"Your Case Resolved" Image upload_FR

(no body)

Aneet kumar

internal note

8d ago

Hi , I have updated local images and awaiting changes to go live on detail page. Many Thanks, Aneet

Aneet kumar

internal note

6d ago

Hi , IT, ES, UK and PL MPs are now live. The remaining MPs' changes are still not live on the detail page. Attaching a screenshot for reference. Many Thanks, Aneet

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