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← Tickets·ACC0445·SD-5662

ASIN wrong classified as battery product

To Do
Description
ASIN B00KIIMWP0 is classified by Amazon as a battery product even if it’s visible that it is corded. Tried to open a case via myself but it didn’t worked out. Please make sure to get the HAZMAT classification re-checked.
Amazon Verkaeuferservice
inbound · amazon support
5 Jan 2026
ASIN wrongly classified as battery product -- (11977417642)
(no body)
Amazon Verkaeuferservice
inbound · amazon support
7 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Amazon Verkaeuferservice
inbound · amazon support
11 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
12 Jan 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Karthik
internal note
14 Jan 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
17 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
19 Jan 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
22 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
merch.service05@amazon.de
inbound · amazon support
23 Jan 2026
[Case ID:11977417642]"Your Help Needed" ASIN wrongly classified as battery product
(no body)
Karthik
internal note
23 Jan 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
28 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
30 Jan 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
31 Jan 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
4 Feb 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
5 Feb 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
merch.service05@amazon.de
inbound · amazon support
6 Feb 2026
[Case ID:11977417642]"Your Help Needed" ASIN wrongly classified as battery product
(no body)
Amazon Verkaeuferservice
inbound · amazon support
12 Feb 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
13 Feb 2026
Hi , Reopened the case and asked for an update. Many Thanks, Karthik
Amazon Verkaeuferservice
inbound · amazon support
17 Feb 2026
RE:[CASE 11977417642] ASIN wrongly classified as battery product
(no body)
Karthik
internal note
20 Feb 2026
Hi , Sharing the suport team response below. We understand that you contacted us regarding ASIN B00KIIMWP0. Upon the feedback we have received from related internal teams; we would like to inform you that ASIN B00KIIMWP0 is correctly classified as dangerous good (hazmat), LITHIUM ION BATTERIES PACKED WITH EQUIPMENT, per ES and IT marketplaces which describe the product as wireless and battery operated. To dispute the classification, please correct product information in the above-mentioned marketplaces and provide 6-sided images for the product with power mechanism visible. Classification is retained until all detail pages show identical information. If there is stock in non-hazmat warehouses, please note that the units will be automatically transshipped to a hazmat enabled FC. Many Thanks, Karthik
Karthik
internal note
23 Feb 2026
Hi , Sharing the suport team response below. We understand that you contacted us regarding ASIN B00KIIMWP0. Upon the feedback we have received from related internal teams; we would like to inform you that ASIN B00KIIMWP0 is correctly classified as dangerous good (hazmat), LITHIUM ION BATTERIES PACKED WITH EQUIPMENT, per ES and IT marketplaces which describe the product as wireless and battery operated. To dispute the classification, please correct product information in the above-mentioned marketplaces and provide 6-sided images for the product with power mechanism visible. Classification is retained until all detail pages show identical information. If there is stock in non-hazmat warehouses, please note that the units will be automatically transshipped to a hazmat enabled FC. Many Thanks, Karthik
no-reply@amazon.de
inbound · amazon support
26 Feb 2026
ASIN wrongly classified as battery product -- (12179718082)
(no body)
Karthik
internal note
26 Feb 2026
Hi , Raise a new support case and asked to expertise the case. Many Thanks, Karthik
no-reply@amazon.de
inbound · amazon support
27 Feb 2026
RE:[CASE 12179718082] ASIN wrongly classified as battery product
(no body)
no-reply@amazon.de
inbound · amazon support
2 Mar 2026
[Case ID:12179718082]"Your Help Needed" ASIN wrongly classified as battery product
(no body)
no-reply@amazon.de
inbound · amazon support
3 Mar 2026
[Case ID:12179718082]"Your Case Resolved" ASIN wrongly classified as battery product
(no body)

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