upload images K1+
To Do
Description
Hello,
Could you please upload, in addition to the existing pictures currently online, the attached images for each of the ASINs listed below:
B0GSBB857K
B094YJDKRG
B095ZFXZ1Z
B095ZDDNN2
B095ZK7YR5
B094YRSVB1
B095ZHV7RP
Please note that the colored images are named according to their corresponding ASIN, so they should be uploaded only for the matching ASIN.
As for the black-and-white images, they are generic and should be uploaded for all the ASINs mentioned above.
Thank you in advance for your support.
Best regards,
Clara
internal note
17d agoHello Karthik,
Sorry I was at school.
In fact, we can not find ASINS (except the first one) in the catalogue I don’t know why because products are available online.
Could you please ask to Amazon ?
Thank you by advance,
Support Vendeur Amazoninbound · amazon support15d agoASIN Not showing up in catalog -- (12581973512)
inbound · amazon support
15d ago(no body)
Karthik
internal note
15d agoHi ,
New support case has been raised and asked support team to check on the ASINs.
Many Thanks,
Karthik
rbs-fr-pss@amazon.frinbound · amazon support14d agoRE:[CASE 12581973512] ASIN Not showing up in catalog
inbound · amazon support
14d ago(no body)
Clara
internal note
14d agoHello,
Thank you, keep me in touch
rbs-fr-pss@amazon.frinbound · amazon support14d agoRE:[CASE 12581973512] ASIN Not showing up in catalog
inbound · amazon support
14d ago(no body)
Karthik
internal note
13d agoHi ,
Support team has checked the provided ASINs in the Amazon catalog and found that the provided ASINs do not exist in the Amazon Catalog.
Many Thanks,
Karthik
rbs-fr-pss@amazon.frinbound · amazon support13d ago[Case ID:12581973512]"Your Help Needed" ASIN Not showing up in catalog
inbound · amazon support
13d ago(no body)
Karthik
internal note
12d agoHi ,
Please provide an update on this case.
Many Thanks,
Karthik
rbs-fr-pss@amazon.frinbound · amazon support10d ago[Case ID:12581973512]"Your Case Resolved" ASIN Not showing up in catalog
inbound · amazon support
10d ago(no body)
Karthik
internal note
9d agoHi ,
Support team has checked the provided ASINs in the Amazon catalog and found that the provided ASINs do not exist in the Amazon Catalog.
Many Thanks,
Karthik
Karthik
internal note
8d agoHi ,
Please provide an update on this case.
Many Thanks,
Karthik
Karthik
internal note
7d agoHi ,
Please provide an update on this case.
Many Thanks,
Karthik
Karthik
internal note
6d agoHi ,
Support team has checked the provided ASINs in the Amazon catalog and found that the provided ASINs do not exist in the Amazon Catalog.
Many Thanks,
Karthik
Karthik
internal note
2d agoHi ,
Support team has checked the provided ASINs in the Amazon catalog and found that the provided ASINs do not exist in the Amazon Catalog.
Many Thanks,
Karthik
Clara
internal note
2d agoHello Karthik,
I was at school.
But yes that the all point, why ASINS are not in the catalogue whereas they are available online.
I had the same issue with this ASIN I wanted change title but I can not find in the catalogue so I opened a case and they do it for me.
Could you see with Amazon why those ASINS are impossible to find in the catalogue and if they can upload image for us because we can’t.
Karthik
internal note
1d agoHi ,
The ASINs currently visible on the detail page are attributed to a different vendor/seller, and ACCO currently has no contributions against these ASINs. As a result, Amazon Support is also unable to upload images, as contributions are required to make any updates.
To resolve this, could you please share the template or the necessary values for these ASINs? This will allow us to get them listed under our catalog and establish the required contributions, enabling us to update the images going forward.
Please find attached a screenshot of the updated image for the ASIN B0GSBB857K available in our catalog for your reference.
Many Thanks,
Karthik
Team-only. Not visible to client.
0 chars