← Tickets·ACC0244·SD-6312

Issue ASIN B07MD1BLLW

To Do

Description

Hello team we need your support as we have ASIN B07MD1BLLW unavailable and not visibile in our IT catalogue. This ASIN is linked to EAN pack that we must have in our catalogue, however we’re not able to list as it’s marked as “ bundle” but it’s not, it’s just EAN linked to our pack (more accurate in our systems). Could you please unlock the situation and list this product in our catalogue? Thanks Michelle

Karthik

internal note

8d ago

Hi , This EAN 4002432432929 shared in the screenshot is liked to this ASIN B000KT981I in the catalog. Sharing the screenshot. But its also showing This EAN 4002432318216 linked to this ASIN B000KT981I Can i consider This EAN 4002432318216 to this B000KT981I ASIN and this EAN 4002432432929 to this B07MD1BLLW ASIN, please confirm so that i can raise a new suport case to get the issue fixed. Many Thanks, Karthik

Michelle Custodero

internal note

8d ago

Hi team, correct please proceed as you said Thanks Michelle __________________________________________Michelle CustoderoE-Commerce Content & Promotion ManagerACCO Brands EMEA Esselte S.r.l.Via Milano 3520064 Gorgonzola (MI)Italy Mobile +39 375 7015002Email: Michelle.Custodero@acco.com Seguici sui nostri canali social <https://www.instagram.com/leitz_italia/> <https://www.facebook.com/LEITZ.IT> <http://www.accobrands.com/>

Assistenza venditori Amazon

inbound · amazon support

7d ago

EAN issue -- (12612500972)

(no body)

Karthik

internal note

7d ago

Hi , New support case has been raised, awaiting response. Many Thanks, Karthik

Assistenza venditori Amazon

inbound · amazon support

6d ago

RE:[CASE 12612500972] EAN issue

(no body)

Karthik

internal note

3d ago

Hi , Reopened the case and asked for an update. Many Thanks, Karthik

Assistenza venditori Amazon

inbound · amazon support

2d ago

RE:[CASE 12612500972] EAN issue

(no body)

Team-only. Not visible to client.

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